97% CLIENT RETENTION RATE
Reliable travel management for Canadian mining companies
Whether you’re managing fly-in fly-out rotations, last-minute crew changes, or charter flights to remote sites, this is travel too complex for a generic booking platform or a travel company that treats every trip the same.
That’s where Corporate Traveller comes in. You'll work with one of our 200+ dedicated Canadian Travel Managers who knows your business, your policy, preferences, and more. Backed by 25+ years supporting Canada's mining industry, so you can rely on us to keep things moving, safely, efficiently, and without the usual stress.
Trusted by hundreds of Canadian mining companies
Businesses across Canada count on us to simplify complex travel, reduce costs, and keep their people moving between remote site rotations and head offices.
Navigating mining travel isn’t easy. Here are the signs you need help:
Your own dedicated Travel Manager
From day one, you’ll work with a dedicated expert who understands how mining operations work. They know what FIFO means, how quickly things change on site, and what it takes to get your teams in and out safely.
24/7 expert support
Emergencies don’t keep business hours. Whether it’s a weather disruption, a medical emergency, or a last-minute crew swap, we’re on call 24/7 to reroute, rebook, and resolve. So even if you’re off the grid, our team is right there with you.
Clear, centralized travel insights
Easily break down spend by site, project, or department. Our reporting tools give you real-time visibility so you can make data-driven decisions, control budgets, stay compliant, and keep a healthy bottom line.
Fast, seamless booking
From regional flights and charters to block hotel bookings and ground transport, our platform and people handle it all. We make it fast and easy to manage complex itineraries, even when your site is hundreds of kilometres from the nearest city.
The teams who keep a mining company moving, and what each of them needs
Finance, Operations, Bookers, Crews, and HR & Risk: every mining company depends on all five. Here's how our expertise shows up for each one.
- For finance teams
- For operations teams
- For travel bookers
- For travelling crews
- For HR and risk teams
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For finance teams
Finance: vertical know-how that shows up in the numbers
You approve the spend. You also wear the surprises.
Melon shows every dollar in Canadian dollars, flags off-policy spend before it books, and turns travel into a report you can defend, backed by a dedicated Travel Manager who delivers you real savings, gives you control and time back.
- Real-time spend visibility by site, project, or department, so you're not reconciling invoices by hand
- Audit-ready compliance: policy enforcement and traveller records that hold up under a site or corporate audit
- Clean, centralized data for month-end close, one view instead of spreadsheets from five sites
- Budget controls that stick even when a rotation or crew size changes last-minute
- Crews check into accommodation without fronting the bill; charges are auto-matched for reconciliation
- $23M delivered in value and savings, and 33k hours saved in 2025
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For operations teams
Operations: we book around your roster, not against it
Crew changes, charters, fly-in fly-out, site access: miss one connection and the whole rotation slips, which is why your dedicated Travel Manager knows your roster and books around it.
- The whole rotation booked as one job: charters, regional flights, transfers, and block hotels, not seat by seat
- Rebooking that protects the crew change when a leg fails, not just the one ticket
- One dedicated Travel Manager who knows your sites and rosters, so nothing gets re-explained trip after trip
After attending a mining conference in Timmins, Ontario, my Air Canada flight had been cancelled, and the airline's proposed rebooking would have left me stranded in Timmins for an additional two days. I called Colton, and he immediately stepped in to help, arranging a direct flight from Toronto to Kelowna and coordinating the return of my rental vehicle at Toronto Pearson instead of Timmins.
– Brandon Wright, VP Strategic Relationships, Inline Group Inc.
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For travel bookers
Bookers: crew rotations, handled
Melon locks in traveller preferences, automates approvals, and recovers unused tickets, and when a flight goes wrong at midnight, we pick up in three to five rings.
- One submission covers a full crew change, no re-entering rosters trip after trip
- Automatic policy guardrails in Melon mean fewer manual reviews before a booking clears
- Unused tickets tracked and recovered automatically, so credits don't go to waste
- Live reporting with no extra data entry
- Dedicated Travel Managers who pick up in 3 to 5 rings
- 33k hours saved in 2025, with a 4.9/5 onboarding rating
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For travelling crews
Crews: get to site, get home, get help even at 2 AM
You're not at a desk. You're heading to a remote camp with a bag and a tight window. Book and manage from your phone, keep your loyalty points, and reach a real human 24/7 when the weather turns. Got a 2 AM problem? We pick up. Always.
- Self-serve simple trips in minutes on Melon; complex rotations go to a real Travel Manager
- Keep every mile and loyalty point, as if booked direct
- Change or cancel a trip in a click when a rotation shifts
- 24/7 support by chat, phone, or email, even when you're calling in from a site with limited connectivity
- Mobile access to itinerary and rebooking from anywhere, including remote camps
The Corporate Traveller team provides excellent customer care, which is extremely important to our team at BGC Engineering Inc. We are worldwide travellers for our clients, and often our travel is complex. Corporate Traveller helps take the strain of organizing multiple destinations and supports us when we're on our way.
– Lindi Braund, BGC Engineering Inc.
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For HR and risk teams
HR & Risk: eyes on every site, every traveller
When a wildfire or flood hits a site, "maybe the crew's around there" isn't an answer, which is why Melon tracks your travellers on a live map, pushes safety alerts, and keeps duty-of-care records that hold up when it matters.
- Immediate alerts for weather, security, or health risks near a site, powered by Crisis24
- Complete itinerary visibility in an HR-friendly dashboard
- Duty-of-care records that hold up when it matters
- Crisis protocols and escalation paths ready to activate before an incident, not during one
Onboarding that doesn't cost you a single rotation
- Get your program up and running without pausing the rotations already in motion
- A dedicated Travel Manager who learns your sites and rosters from day one
- One submission covers a full crew change, no re-entering the same roster over and over
- Automatic policy guardrails built in from the start, so reviews stay light
- Rated 4.9 out of 5 for onboarding by customers who've gone through it
We can't say enough good things about our onboarding experience at Corporate Traveller; the team's extensive product knowledge is truly incredible... seamless and memorable.
– Dina Di Giovanni, Executive Assistant & Travel Manager, CMC Electronics
| What we handle | What you get |
|---|---|
| Dedicated onboarding specialist | Up and running in days, not weeks |
| Change management support | Faster adoption because Melon is intuitive |
| Custom configuration (policies, approvals) | Immediate visibility into spend and compliance |
| Rate loading from your existing contracts | Quick ROI without implementation pain |
| Expert-led training for your team | |
| Go-live support and hand-holding |
Duty of care, built for wherever your crews are
- Live map tracking, so you always know who's on the move, on-site, or in transit
- Instant alerts for weather, security, or health risks near a site, powered by Crisis24
- Duty-of-care records that hold up under audit or a tough question from leadership
- Escalation paths ready to go before an incident, not pulled together during one
- One HR-friendly dashboard instead of five different spreadsheets
- 24/7 support, so a call for help never goes to voicemail
A line of credit that keeps costs off your crew's personal cards
- Crews check into accommodation without fronting the bill themselves
- Charges auto-matched to bookings, so reconciliation isn't a guessing game
- No chasing receipts or expense reports
- Clean, centralized data your finance team can actually close the books on
- Spend visibility by site, project, or department, in real time
- Fewer surprises at month-end, and fewer awkward conversations about who paid for what
Don't just take our word for it
For 7 years, Corporate Traveller has helped JDS Mining navigate the complexities of international travel with unmatched service and 24/7 support.
Solving the challenges that hold you back
Straight answers to what mining teams ask us most.
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How do you handle FIFO and rotational crew travel to remote site?
Send us the travellers, locations, and timing. Your dedicated Travel Manager books the whole rotation at once—charters, regional flights, transfers, and block hotels—for the least variability and the best rates. Your Travel Manager becomes an extension of your team, knowing your travel policy, preferences, and booking history so every rotation gets easier.
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How do we keep costs visible across multiple sites and projects?
Our all-in-one platform, Melon, breaks your spend down by site, project, or department in Canadian dollars, in real time. Budgeting and audits stop being a nightmare.
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How do we track the safety of travellers in remote or high-risk locations?
The Duty of Care reporting function in Melon provides real-time traveller tracking, so you always know where your employees are. We also offer up-to-date global alerts powered by Crisis24, helping you respond quickly in case of emergencies.
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How do you cut the hours we spend booking crew travel?
Your dedicated Travel Manager handles the logistics and the bulk bookings. You send the details once. We do the rest. No need to explain your travel policy each time as your Travel Manager already knows it, along with your preferences and booking history, so requests move faster.
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What happens when a flight is cancelled or a site is evacuated? Do you provide 24/7 support?
Our after-hours team is on call 24/7 by phone, email, and chat, with direct lines to airlines for fast rerouting and rebooking—even when you're off the grid. Whether it's a delayed flight or a full site evacuation, tell us what's happening and we'll get your people moving again, safely and fast.
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Are you able to coordinate large-scale group travel for our workforce?
Yes, we are experienced in the logistics of group travel, bulk bookings, and itinerary coordination, and are able to utilize our relationships to secure the best airline and hotel rates.
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What are the hidden costs of an unmanaged travel program?
Unmanaged travel programs often lead to hidden costs, including last-minute bookings at premium rates, travellers booking outside of policy, increased fees from non-flexible fares, duplicate bookings, and lost or unused air credits. A fragmented booking process also creates inefficiencies that drive up expenses.
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How can we manage unused tickets and travel credits effectively?
Air credits vary depending on the airline and class of service. At Corporate Traveller, we use Magnatech technology to automate prompts, notifying travellers about unused credits both online and through their Travel Manager, whenever they book travel. The Travel Manager will always approve whether to use these credits to ensure maximum return on investment, so money is not lost.
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What strategies can help us reduce last-minute travel costs?
Having visibility on advance booking data helps you adjust policies to reduce costs. Using flexible airfares, negotiating favorable hotel cancellation policies, and leveraging Corporate Traveller’s relationships for instant savings and corporate rates all contribute to cost efficiency. In the mining sector, flight passes can be a great way to mitigate last-minute fare increases, but we always recommend consulting your dedicated Travel Manager first.
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How do you handle the complexity of rotational travel scheduling?
We rely on our experts. Our dedicated Travel Managers have extensive experience in handling complex rotational travel. Simply provide the necessary details—such as traveller schedules, destinations, and rotation cycles—and we’ll take care of the logistics, ensuring efficiency, cost savings, and minimal disruptions.
Want to see it for your team?
More time and money to invest your business? Yes, please.
Over $23 million and 33,000 hours saved for 3,500+ customers