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Porter Airlines Review: Porter Classic vs Porter Reserve

For Canadians, flying domestically doesn’t yield a ton of options when it comes to airlines. Unlike our American neighbours, or friends overseas, our options are pretty limited.

Enter Porter Airlines, the lesser-known airlines that is disrupting the Canadian travel industry and calling for new standards in economy-class air travel.

When did Porter Airlines start flying?

Porter Airlines began operations in Canada in 2006, with short-haul trips departing from Toronto’s Billy Bishop on Toronto Island. And while the airline’s beginnings came with some local controversy, their commitment to great service, speed, and convenience have quickly made it a favourite.

Where does Porter Airlines fly?

At the time of writing, Porter Airlines services 30 destinations in North America, but has plans for growth through the next few years. With new routes planned out of Toronto and Ottawa, flying with Porter to your favourite destinations is about to get a lot easier.

In 2023, Porter’s plans for new routes from Toronto Pearson International Airport (YYZ) included:

 

Vancouver (YVR)

Feb. 7, 2023

Edmonton (YEG)

Feb. 14, 2023

Calgary (YYC)

Feb. 23, 2023

Halifax (YHZ)

Feb. 23, 2023

St. John’s (YYT)

Sept. 6, 2023

Winnipeg (YWG)

Sept. 7, 2023

Victoria (YYJ)

Sept. 20, 2023

Tampa (TPA)

Nov. 1, 2023

Fort Myers (RSW)

Nov. 10, 2023

Orlando (MCO)

Nov. 21, 2023

Fort Lauderdale (FLL)

Nov. 30, 2023

Miami (MIA)

Dec. 12, 2023

And there’s more to come in 2024! Watch for new routes from Toronto to Los Angeles, San Francisco, and Sin City itself, Las Vegas! 

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What is it like to fly with Porter Airlines?

Porter Airlines prides itself on its hospitality onboard, but based on the first-hand experience by one of our team members, there’s a lot to love about flying with Porter.

The Porter experience starts from the time you check-in to the time you pick up your luggage at the carousel.

At airport check-in, you’re met by friendly staff who have nailed customer service down to an art. They are welcoming, warm, and happy to go over any questions you have about flying with the airline.

For longer-haul flights into/out of Toronto Pearson International, Porter operates their new aircraft, the Embraer E195-E2. Short-haul flights are typically operated on the Dash 8-400, a propeller aircraft that is surprisingly quiet.

Find more travel tips from our travel industry experts here!

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What classes of service can you choose from with Porter?

When you fly with Porter on their E195-E2 operated flights, you can opt from 2 classes of service, Porter Reserve and Porter Classic. The aircraft is an all-economy-class set-up, but you’ll get more legroom and more amenities with Porter Reserve.

Our team member was upgraded to Porter Reserve at check-in, due to the flight not being full, and was able to experience both classes on their round-trip flight.

What is the difference between Porter Classic vs Porter Reserve?

The amazing thing about travelling with Porter is that no matter which class of service you choose, you’re still getting the top-notch onboard experience with the Porter team. So, while Porter Classic doesn’t have all of the inclusions as far as meals, leg room, or baggage allowance, you’re not getting the Basic experience that most airlines offer.

What do the different Porter Classic fares include?

 

 

Basic

Standard

Flexible

Freedom

Seat selection

From CAD $12+

From CAD $12+

Included Classic seat

Included Classic or Stretch seat

Carry-on bag

Not included

Included

Included

Included

Personal item

Included

Included

Included

Included

Checked baggage

For a fee

For a fee

1 included

1 included

Changes

Not permitted

For a higher fee + fare difference

In advance – fare diff only

Same day – lower fee + fare diff

Fare difference only

Cancellation

No refund

No refund

No refund

Full refund

Electronic boarding pass

At airport counter

Included

Included

Included

Beverages (Beer, Wine, Soft drinks)

Included

Included

Included

Included

Premium Snacks

Included

Included

Included

Included

Meal

For purchase

For purchase

For purchase

For purchase

Dedicated airport check-in

Not included

Not included

Not included

Not included

 
What do the different Porter Reserve fares include?

 

 

Navigate

Ultimate

Seat selection

Included PorterReserve seat (up front, extra legroom)

Included PorterReserve seat (up front, extra legroom)

Carry-on bag

Included

Included

Personal item

Included

Included

Checked baggage

2 included

2 included

Changes

Fare difference only

Fare difference only

Cancellation

No refund

Full refund

Electronic boarding pass

Included

Included

Beverages (Beer, Wine, Soft drinks)

Included (Premium wine & liquor)

Included (Premium wine & liquor)

Premium Snacks

Included

Included

Meal

Included

Included

Dedicated airport check-in

Included

Included

Does Porter Airlines have business class?

While the airline doesn’t have traditional business class, their Porter Reserve is the next best thing. The front-of-plane seats are a total of 36 inches of legroom, allowing most passengers to be able to stretch out and fly comfortably.

The PorterClassic Stretch seats offer 34 inches of legroom, and the PorterClassic seats 30 inches, which is comparable to Air Canada or Westjet’s typical economy seats for the same route. The main point of difference on all of Porter Airlines flights is their “No middle seats” commitment! That means, wherever you fly with Porter, you’ll get a window or an aisle seat, and never get crammed into the middle. Nice!

Inflight entertainment and Wi-Fi to keep you connected

Another great point of difference with Porter is their in-flight Wi-Fi, which allows you to seamlessly connect to the internet and enjoy your favourite shows from your favourite platforms. For your business travellers who like to use in-flight time to get stuff done, no need to expense anything! Wi-Fi is included in all classes of service, so you’ll never be out of touch with your people on the ground.

Simply sign up for a VIPorter account, watch a short video, and be on your way! Easy!

Porter’s in-flight entertainment is nothing to scoff at either! They have a great selection of new and old movies, shows, etc. So, if you’ve already binged the rest of your latest show, you’ll easily discover something new to crack into.

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What’s the food like on Porter Airlines?

This is a big point of difference when comparing Canadian airlines. Porter has completely smashed the idea that airline food is bad.  

Sitting up in PorterReserve means you get a premium meal included, which comes with 2 tasty sides, and a main that is big enough to leave you feeling satisfied after a 5-hour flight. No instant mac n’ cheese to be found.

In PorterClassic, you might not get the entire meal, but the food on offer to purchase is reasonably priced, and tasty enough. Topped off with the included snacks and drinks, there’s no need to walk off the plane with a rumbling stomach!

Is it worth paying for Porter Reserve over Porter Classic?

We definitely think it’s worth it, but that’s really up to your company budget! A few things to consider:

  1. Porter Reserve seats offer passengers more comfort and space to stretch out.
  2. Porter Reserve tickets include all the bells and whistles that Porter offers – checked baggage, seat selection, premium meals, drinks, snacks, expedited airport check-in, pre-boarding, etc. Not to mention easy changes.
  3. If flexibility matters to your business, investing in a Porter Reserve ticket ensures that your team are able to make the last-minute changes they need.

If you’ve been curious about trying out Porter Airlines for your next business trip, don’t think twice! The airline offers one of the best economy-class experiences in the industry, and is sure to set a new standard on comfortable economy flying.

Wondering about economy classes with other airlines? Learn more about what is included with other leading airlines here.