About Our Company

Trusted by thousands of Canadian businesses and organizations

Our story

Business travel shouldn't slow your business down

For over 25 years, we've helped Canadian businesses move confidently around the world—without the stress, wasted spend, or last-minute panic. From mining and energy to manufacturing, construction, professional services, and so much more, we manage travel for companies that can't afford delays, guesswork, or generic support. We combine real human expertise with intuitive travel technology that understands Canadian travel challenges—from harsh winter conditions to remote locations coast to coast.

A truly Canadian presence, coast to coast

With offices in Vancouver, Calgary, Toronto, Montreal, Ottawa, and Halifax, we've got Travel Managers ready in every time zone. Our teams work locally, know your routes, and anticipate challenges before they become problems.

Backed by global strength, delivered locally

We’re part of Flight Centre Travel Group (FCTG), started in the early 1980s by founder and CEO Graham “Skroo” Turner (yes, that’s really his nickname). FCTG went public on the Australian Securities Exchange in 1995 (ASX: FLT) and has since grown to include over 30 travel brands worldwide.

That global scale gives us massive buying power, exclusive rates and inventory, and long-standing supplier relationships worldwide. Your business gets global reach with local teams who know Canadian travel inside and out.

What we do

Manage
We manage your travel with dedicated experts
When everyone else is cutting back on service, we're doubling down. Your dedicated Travel Manager isn’t ‘just a nice-to-have’, they’re your competitive edge.
What makes them different:
They know your business, preferences, and travellers personally
Handle complex bookings and solve problems before they escalate
Provide fast, personalized responses when you need them
Keep everyone within policy without creating friction
Optimize
We optimize your travel spend
Our Travel Managers find savings algorithms can't, backed by exclusive rates and decades-long supplier relationships.
How we deliver value:
Secure better fares through timing and industry insight
Access negotiated rates small companies can’t get alone
Use our supplier connections to secure waivers, exceptions, and favours others can’t access thanks to our decades-long supplier relationships
Track and recover unused ticket credits before they expire
Optimize policies to reduce waste without frustrating travellers
Book
We book and manage trips with Melon technology
Our platform gives you control and visibility while keeping the human expertise layer that matters most.
What you get:
Book flights, hotels, and cars with policies built in
Track travellers in real-time across Canada and globally
See spending clearly with dashboards in Canadian dollars
Automate approvals through streamlined workflows
Access everything on mobile, wherever business takes you

Simple trips? Self-book in minutes. Complex itineraries? Your Travel Manager handles it. Either way, you stay in control.
Support
We support travellers 24/7, when it matters most
Travel disruptions happen. When they do, response time matters.
24/7 human support includes:
Proactive monitoring during weather and operational disruptions
Last-seat access through industry connections when flights fill up
Real-time safety alerts and traveller tracking
Clear crisis protocols and duty-of-care response

We pick up the phone, respond to emails, and answer live chats in a timely manner, no endless hold times or automated runarounds.
Onboard
We onboard seamlessly and keep improving
Get started fast:
Quick onboarding with minimal effort on your part
Profile migration and policy configuration handled for you
Training that drives adoption from day one

Keep getting better:
Regular program reviews spot new savings opportunities
Customer Success Managers optimize policies as your business evolves
Data-driven insights transform travel from expense to advantage

Having a personal Travel Manager just a call away has been a game-changer.
They don’t just book trips—they become a true partner in your success.

- Client, Side Effects Software Inc.

Through our industry relationships, I negotiated rates that delivered over $6,500 in savings and secured meeting space ahead of competing requests. What would have taken them days was handled in minutes.

- Dan Isaac, Travel Manager at Corporate Traveller

One of the things we most appreciate in our business partnership is the consistency we get with the team at Corporate Traveller. You just can’t replace that relationship. I commend you for being able to maintain the personal touch and relationships regardless of how large you are as an organization.

- Victoria Viveash, Chief Financial Officer, JDS Mining

We appreciate the time and effort Corporate Traveller puts into creating life-changing wish experiences for our courageous wish children and, their families and we can always count on CT to provide top-notch reporting and feedback to ensure our donor dollars go as far as we can stretch them without compromising quality.

- Christopher Pon, VP National Corporate Alliances, Make a Wish Foundation

For more than a decade, Seaspan has had the pleasure of working with Corporate Traveller to ensure seamless and stress-free travel experiences. Whether it’s flights, accommodations, or car rentals, the experts at Corporate Traveller offer convenient and timely support, as well as cost-effective solutions.

- James Clarke, CFO, Seaspan

Our trusted partners

Your travel, elevated with brands you trust

Decades-long partnerships with top airlines, hotels, and car rental companies give you access to exclusive rates, loyalty perks, and preferential treatment you can't get on your own.

Our strategic partners include: Air Canada, WestJet, Porter, Delta, Accor, Hilton, IHG, Choice Hotels, World of Hyatt, Hertz, Enterprise, and many more.

These aren't just vendor relationships—they're strategic partnerships that deliver seamless bookings, negotiated rates, and support that turns travel headaches into smooth journeys. When inventory gets tight or plans need to change, these connections become your competitive advantage.

Our philosophies

OUR PEOPLE

Our company is our people. We care for our people’s health and wellbeing, their personal and professional development, and their financial security. We believe that work should be challenging and fun for everyone.

Your corporate travel agent team that make business travel effortless

TAKING RESPONSIBILITY

We take full responsibility for our own successes or failures. We do not externalize. We accept that we have total ownership and responsibility but not always control.

EGALITARIANISM AND UNITY

In our company we believe that every individual is equally important and has access to the same opportunities, rights, benefits and privileges. There is no them and us. Work from work (with some flexibility) is our default company position as most frontline people don’t have any choice. We work as a unified community and embrace diverse cultures, backgrounds and perspectives. We have an irreverent and fun culture of taking our business seriously but not ourselves.

BRIGHTNESS OF FUTURE

Our FCTG business and community provides an inspiring, personally rewarding and challenging career pathway for our people. Promotion and transfers from within will always be our first choice and will give people the opportunity to move within our company, locally and globally.

OWNERSHIP

We treat the FCTG businesses as our own, and all of our people have the opportunity to share in our company’s financial success with access to share programs, outcome and output-based incentives, BOS Schemes and profit share.

ONE BEST WAY

In each of our businesses there is ‘one best way’ to operate globally. We value common sense over conventional wisdom in the way we run our business. At FCTG we encourage entrepreneurial thinking to foster ownership and focus on ongoing innovation and improvement. In Global Brands we Globalize, Standardize and/or localize our OBW systems as is appropriate.

OUR STRUCTURE

Our structure of Teams (Families), Areas (Villages) and Nations/Countries (Tribes) is simple and transparent – with accessible leaders and minimal layers between the Customer, the Frontliners and Senior Leadership. Everyone belongs to a Team, the most important group at FCTG. 5-25 teams form an Area. 5-20 Areas form a Nation/Country. Each team is also part of a Division (Leisure, Corporate, Supply and GBS) and/or an FCTG Global Brand.

Measuring Travel Management Success - HW 3

REWARD & RECOGNITION

We recognize and celebrate our individual and collective successes with recognition and rewards which are based on measurable outcomes and output based quantitative KPIs. What gets rewarded gets done is our basic principle and we financially reward outcomes rather than behaviour.

ct-sum-implement-new-travel-management-company

OUR CUSTOMER

Our customers always have a choice, and we are committed to personally delivering exceptional, unbeatable and sustainable travel experiences to them, whatever it takes.

PROFIT WE ARE PROUD OF

A fair Margin resulting in a business profit we can be proud of, is the key measure of whether we are providing our travelling customers and travel partners with unbeatable quality and value travel experiences and travel products, as well as a caring and respectful service – an experience customer and partners genuinely value.

Timeline

How we got here:

1980s: Flight Centre Travel Group takes flight

Our parent company begins its journey! This lays the foundation for what eventually becomes a
global travel powerhouse.

2000: Hello, Canada! Corporate Traveller launches in Canada

We bring personalized, no-nonsense travel management to Canadian small and mid-sized businesses.

2000s–2010s: Travel Managers multiply

Our network of dedicated experts expands across Canada. More helping hands, more local knowledge, more businesses traveling smarter.

CT-CA-Timeline- First CT office Vancouver

2002–2018: Coast-to-coast expansion

New offices in Vancouver, Calgary, Toronto, Montreal and beyond create stronger connections with Canadian businesses from the Pacific to the Atlantic.

2021: Melon makes its debut

We launch Melon, our proprietary all-in-one platform built from decades of travel industry experience and direct customer feedback. It makes bookings, reporting, and traveller management refreshingly simple. Smart tech meets human expertise—the perfect combo!

Present day: 25+ years of Canadian business travel, simplified

Over two decades of helping Canadian companies move confidently deserves celebration! We're still making travel refreshingly easy with personal service, smart tech, and dedicated Travel Managers nationwide.

25+ years serving Canadian businesses

Founded in 1993 as Flight Centre Travel Group

200+

Travel Managers

24/7

Support

3,500

Canadian Customers

94%

Client retention

15%

Travel cost savings

Local support where you need it

Coast-to-coast coverage across Canada

With offices in Vancouver, Calgary, Toronto, Montreal, Ottawa, and Halifax, our teams work in your time zone.

No waiting for overseas support to wake up—get fast, personal help whenever your travellers need us.

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Corporate Traveller Vancouver

555 West Hastings Street
Vancouver, BC
V6B 4N4

Corporate Traveller Montreal

1501 McGill College Avenue
Suite 610
Montreal, QC
H3A 3M8

Corporate Traveller Calgary

150 9 Avenue SW
Suite 1220
Calgary, AB
T2P 3H9

Corporate Traveller Toronto

35 McCaul Street
7th floor
Toronto, ON
M5T 1V7

Corporate Traveller Halifax

Purdy's Wharf Tower 1
1959 Upper Water Street
Regus Suite 1301
Halifax, NS
B3J 3N2

Corporate Traveller Ottawa

220 Laurier Avenue West
Suite 220
Ottawa, ON
K1P 5Z9

Corporate Traveller Oakville

1315 North Service Rd E
Oakville, ON
L6H 1A7

Corporate Traveller Burnaby

3292 Production Way
Suite 205
Burnaby, BC
V5A 4W4

Corporate Traveller Surrey

15149 56 Ave
Suite 101
Surrey, BC
V3S 9A5

Corporate Traveller Markham

120 East Beaver Creek Rd
Suite 315
Richmond Hill, ON
L4B 4V1

Ready for travel that saves time, money, and headaches?

Let's talk.

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Business travelmade easyfor 25+ years!

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