How SLR Consulting secured $137K in value and savings and total travel confidence
When flights get cancelled, most travellers scramble. At SLR Consulting, they don’t, because Corporate Traveller is already on it. That proactive service has delivered peace of mind, as well as more than $137k in value and savings, a 3.98:1 ROI, and complete confidence in their travel program.
SLR Consulting (Canada) Ltd., with 18 offices across Canada, is a global leader in environmental consulting and sustainability solutions. With 750 staff in Canada and over 4,500 worldwide, the company needed a travel partner that could keep pace with their scale and complexity.
When turnover led to travel frustrations
Before Corporate Traveller, travel management was inconsistent and impersonal. Staff turnover at their previous provider meant new agents who didn’t understand their needs. The result was frustration and wasted time.
We were ready for a different perspective on our travel provider, and globally SLR started to uniform who we used as our partner. Corporate Traveller was it! Explained Wanda-Lee Harris, Executive Assistant and overall travel guru at SLR.
A team that feels like an extension of SLR
With Corporate Traveller, SLR gained something they hadn’t had before: consistency. A small team of four to five people handles every booking, so requests are always answered by someone who knows their travellers, policies, and preferences. That familiarity has turned a process that once felt transactional into one that feels personal.
Your small teams approach is welcoming, we love that when we email or call, it will either be Lauren or someone from her team who will reply, and who are all briefed on SLR.
On top of that, Melon brought an extra layer of confidence. Instant reporting, global traveller visibility, and full access to itineraries mean leaders can make decisions quickly while knowing their people are supported wherever they are in the world.
Service that goes above and beyond
The real difference shows when things don’t go to plan. Corporate Traveller’s travel managers don’t wait for issues to escalate — they step in before travellers even realize something’s wrong. That proactive style has been a game-changer for SLR.
There have been examples where flights were cancelled, and CT was all over it before the traveller realized this and had them booked on the next available flight.
For travellers, this is the kind of support that turns panic into calm. For the business, it’s the assurance that projects keep moving no matter what happens on the road.
We appreciate the personal level of service that SLR employees receive. Having dedicated travel managers is amazing!
The numbers tell the story of savings and time back
In just one year, the partnership delivered clear results:
- $137k+ CAD saved across air, hotel, and car bookings
- For every dollar in fees, we delivered 3.98 cents in savings.
- 53+ hours of time saved
- Ongoing savings through exclusive deals and waived penalties
But just as important was the efficiency. Fast replies meant less back-and-forth, quicker approvals, and more time for strategic work.
These efficiencies have allowed the team to focus more on strategic tasks rather than administrative ones.
Organized, visible, and stress-free
The partnership has reshaped how travel feels inside SLR. Bookings are smoother, visibility has improved, and travellers no longer feel like they’re left on their own. Having a team that knows them — and a system that makes travel easier — has taken the edge off what used to be a stressful process.
Several staff have approached me to tell me how CT saved their bacon with flight changes/cancellations. CT/Melon is very user friendly, many appreciate the greater visibility and control they now have, and several have noted that it’s taken a lot of the stress and guesswork out of the process.
A partnership built on trust
For SLR, it’s more than a service, it’s a true partnership.
You will never meet a friendlier team. One thing we especially enjoy is how supportive and responsive your team has been. It really feels like a partnership, you're always ready to help, listen to feedback, and adapt to our needs. That level of personal attention and reliability has made a big difference for us.
Ready to get the same support for your business? Let’s chat!
