Canada Basketball Case Study

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Background:

  • Large volume of international travel with seasonal activity to attend various global events
  • Travelers coming from across Canada, the USA and Europe to attend the same events, all with different needs
  • Travel that includes sporting equipment
  • Access to 24/7 service was a necessity – plans and players can change at the last minute

Situation:

  • Recognized that managing travel alone was an inefficient process
  • Needed help from experts who could find the most efficient and cost-effective itineraries
  • No need for an online booking tool – prefer the ability to deal directly with experts
  • Wanted access to better rates to make the budget go further

 

Solution:

  • Dedicated travel manager provides quick turnaround with quotes and bookings
  • Full access to 24/7 emergency support for any last-minute changes
  • Demonstrated clear ROI by measuring fees against the value-adds
  • Regular reporting on travel costs presents opportunities for future savings

 

Success:

  • Great relationship with their dedicated travel manager
  • All team travel needs managed seamlessly, with enhanced traveller risk management
  • Service levels are high and response times are met
  • Discovered real cost savings that weren’t previously available by managing the travel alone

Our team at Corporate Traveller manages all of our team travel needs seamlessly. They provide great service and find cost savings that we can’t get on our own.

 

- Sebastian Arnold (Manager, Men’s Basketball Operations, Canada Basketball)

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