On the same page, around the world
Every chapter of global business travel matters. Sage Publications, one of the world's leading academic publishers, trusts Corporate Traveller to keep their people moving safely, smartly, and on budget, wherever their work takes them.
A plot with plenty of moving parts
Sage Publications sends staff across the world year-round, with bookings made anywhere from six weeks in advance to the day before departure. Travel touches every level of the business, and consistent, reliable support matters for all of them. duty of care is a real priority too. As Trudy Bailey, EMEA Payroll and Benefits Manager, puts it: knowing where your travellers are, particularly women travelling on their own, gives you real peace of mind. Sage relies on a blend of personal support and self-service booking through Melon, with the human side carrying significant weight. When something goes wrong on the road, a real person makes all the difference.
The right team to write the next chapter
Corporate Traveller's approach centres on one thing: making sure Sage's people are looked after, no matter what. That means a dedicated team, Melon for seamless digital booking, and 24/7 emergency support that answers in under 60 seconds. For over 12 years, the Corporate Traveller team have become an extension of the Sage workforce. Trudy describes them as "extra team members," trusted with some of the most complex and time-sensitive travel problems the business faces..
"When something goes wrong mid-trip, you don't want to sort it out through an app. You want a real person who already knows you. That's exactly what we get."
Trudy Bailey, EMEA Payroll and Benefits Manager, Sage Publications
When the Doha chapter closed early
A major conference in Doha was cancelled at short notice, leaving multiple Sage travellers with non-refundable flights and no event to attend. For most businesses, that's money down the drain. For Sage, it's where Corporate Traveller stepped up. Our team worked to delay and repurpose the bookings, used existing flight points and air miles to cover further costs, and secured an additional arrangement to close the gap. The outcome? Entirely cost neutral, with over £30,000 saved.
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Ready to write your own travel success story?
Whether you're managing global travel for 50 people or 5,000, a dedicated travel partner makes all the difference. Chat with one of the Corporate Traveller experts and find out what smarter business travel looks like for your team.
