Spirent Case Study

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Reaching for the stars

Spirent’s space connections are global, you could say out of this world. They provide telecommunications testing, assurance, analytics and security solutions from offices in 16 countries.

Its staff use our travel teams in Bristol, Gatwick and Vauxhall to book and manage their travel trips. When there’s challenges out-of-hours they contact our emergency assist team, so there’s always a helping hand any time of day.

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Safety during 9/11

A Spirent employee was in New York during the events of 9/11. Her safety and wellbeing were front of mind for our team, who were trying to get her home as soon as possible.

Initially, we got the traveller out of central New York, booking 10 days of accommodation outside of the city. Our team arranged transport to the accommodation and other necessities for her extended stay, meaning she could feel more comfortable and secure before eventually flying home. We took control of the entire process to ease the situation.

While this scenario was out of the ordinary, it’s all in a day’s work for our teams. By offloading the stress of rebooking and organising travel to us, Spirent’s in-house teams could focus on the employee’s welfare.

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A helping hand for travellers