Meet The Team

What can we say about this team? Bucket loads of love, knowledge and experience for travel. But no complacency here; they remain on the pulse, and ahead, what SMEs need when it comes to travel and expense.
Donna Joines, Corporate Traveller

Donna Joines

General Manager
Donna has been with Corporate Traveller for 14 years. She has worked in operations for 4 years, following roles in account management and leading our sales strategy as UK Head of Sales. Previous to becoming General Manager, Donna headed up a team of travel experts to ensure our business operates to a consistently high standard and every Corporate Traveller client receives service excellence.
Jamal Madhloom, Corporate Traveller

Jamal Madhloom

Head of Customer Success
With previous experience in both our sales and operations department, Jamal and his team of Customer Success Managers partner with our clients to optimise their travel programmes and implement bespoke solutions to help them achieve their travel objectives. His key focus is listening to customer feedback to continue to innovate internally, while developing our offering to ensure we are meeting ever-evolving client needs.

Lisa Lionelli

Head of Systems and Operations
A Flight Centre veteran of more than 20 years, Lisa’s extensive knowledge of best practice within the business has been integral to Corporate Traveller’s success. A former team leader, with experience in recruitment, training, finance and corporate risk, Lisa is currently responsible for all CT systems and ensuring workflows are productive as possible. This ensures a seamless experience between consultant, customer and technology.
Gary James, Corporate Traveller

Gary James

Head of Sales
Gary James joined Corporate Traveller in 2012 as a Business Development Manager, becoming Head of Sales in 2018. His achievements have come from focusing on the growth of our regional hubs, ensuring every client has access to a team of local experts. Gary’s philosophy centres on using the relationship between our Business Development Managers, Account Managers and operational teams to ensure we deliver a seamless customer experience to every Corporate Traveller client.
Kat Holloway, Corporate Traveller

Kat Holloway

Head of Marketing
Following 17 years in the travel industry, Kat became Corporate Traveller’s UK Marketing Manager in 2020. Kat has worked in marketing, sales, training and product for various Europe-based travel companies and international education providers. With a passion for travel, education, digital design and UX, Kat leads our UK marketing team in the delivery of effective marketing messaging and an unparalleled customer experience.
Holly Cairns

Holly Cairns

Product Owner - SME Corporate Technology
With over 17 years of experience in the travel industry specialising in SME business travel. Holly has worked across a variety of operational senior leadership roles and has accumulated first-hand knowledge of the importance of offering customers an unrivalled blended service offering. Her role is to ensure that innovation and market leading technology are at the forefront for Corporate Traveller clients.
Kim Dermott

Kim Dermott

Regional Operations Manager
With over 15 years of experience in the travel industry, Kim moved to specialise in business travel over 10 years ago. Kim has led a variety of operational teams in both leisure and corporate travel and has accumulated first-hand knowledge of the importance of delivering a superior customer service experience. Her role as Regional Operations Manager is to ensure our travel experts offer products and services to simplify business travel for all clients. This will enable our partnership to grow and strengthen together.